Shipping & Delivery

Thank you for choosing North Mode Store. We aim to provide a reliable and smooth shipping experience for all customers. Please review the information below to understand how your orders are processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within 1–2 business days (Monday to Friday).

• Orders placed on weekends or holidays will be processed on the next business day.

• During high-volume periods (sales events, holidays), processing time may extend by an additional 1–2 days.

Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Options & Delivery Times

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days

• Express Shipping: 2–4 business days

Delivery time may vary based on your location and the carrier.

International Shipping

We ship worldwide. Estimated delivery times:

• Standard International Shipping: 7–21 business days

• Delays may occur due to customs processing or local postal services.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery location

• Shipment weight and size

• Selected shipping method

From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for the tracking information to update.

You can use this tracking link to monitor your order’s status at any time.

5. Customs, Duties & Taxes (International Orders)

International orders may be subject to:

• Customs fees

• Import taxes

• Local handling charges

These charges are imposed by your country’s customs office and are the responsibility of the customer.

We recommend checking with your local customs office for details before placing an order.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged, please notify us immediately so we can help resolve the issue.

📩 Email: [email protected]
📞 Phone: +1 614-795-9571

For damaged items, please include photos of the product and packaging within 48 hours of delivery.

7. Incorrect Address or Delivery Failure

Please ensure your shipping address is complete and accurate.
If a package is returned due to incorrect or incomplete address, additional shipping charges may apply to resend the order.

North Mode Store is not responsible for delays or losses resulting from incorrect address details provided by the customer.

8. Split Shipments

If your order includes multiple items, they may be shipped separately to ensure faster delivery.
You will receive tracking information for each shipment if applicable.

9. Changes to This Policy

We may update our Shipping & Delivery Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.